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ERP Support Partner

Department
IT
Location
Mountain Ash
Hours
37.5 / week
Back to careers How to apply

Job Purpose

This role is the perfect entry level for a candidate wishing to use their ERP experience and grow their career within the company and progress towards a senior role in Rocialle Healthcare Ltd.

Key Responsibilities

  • Experienced working with and supporting  ERP business systems.
  • A team player processing support calls in-person, over the telephone, or via our ticketing system.
  • Engage with business users/partners to determine the nature of any problems the business encounters.
  • Experience working with SQL/Excel to manipulate and extract data.
  • Evaluate ERP processes, anticipate requirements, uncover areas for improvement.
  • Identification and correction of data issues.
  • Test modifications / customisations prior to end user testing and acceptance.
  • Documentation and review of processes as required.
  • Support IT KPI and oversee end user testing.
  • Ultimately, as the successful candidate progresses through their development plan they will assist the Head of IT and support the business through a migration to an online ERP solution.

Education / Experience

  • Experience of Microsoft SQL reporting is advantageous.
  • Experience using Microsoft Dynamics AX2012, Business Central / NAV (or other ERP / cloud-based systems.)
  • Ability with advanced MS SQL reporting.
  • Experience in Microsoft Dynamics AX 2012.
  • Experience in Warehouse Management Systems.

 

How to apply

To be considered for this role, please submit your CV to our Human Resources Department via email ([email protected]) by the closing date listed.

Please note that the above statements outline the principle functions of the role and this is not an exhaustive list. The role holder may be asked to perform other tasks and duties commensurate with their skills and experience.